Your privacy matters to us. This page explains exactly what personal information nunstar collects when you use our platform, how we use it, and what rights you have as a player based in the Philippines. Please read this carefully before registering.
When you register and use the nunstar platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and your preferred payment details such as your GCash or Maya account information. We also collect technical data automatically when you access the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and ensure the platform performs reliably on mobile devices across the Philippines. All information collected is stored securely and is only accessible to authorised nunstar personnel and trusted service providers who assist in operating the platform. We do not collect more information than is reasonably necessary to deliver our services and comply with applicable Philippine regulations.
The personal information you provide is used primarily to create and manage your nunstar account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in line with responsible gaming and anti-fraud requirements. We also use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are not optional as they are essential to the safe operation of your account. Your data may be used to personalise your experience on the platform, such as displaying relevant promotions on the Promotion page that match your activity history. We may use aggregated, anonymised data for internal analytics to improve platform performance and user experience, but this data cannot be used to identify you individually. nunstar will never use your personal data for purposes beyond those described in this policy without first obtaining your explicit consent.
nunstar does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted payment processors — such as GCash, Maya, and supported Philippine bank transfer services — solely for the purpose of completing your financial transactions on the platform. In certain circumstances, we may be legally required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies if we receive a valid legal request or if disclosure is necessary to prevent fraud or protect the safety of our users. Any third-party service providers who handle your data on our behalf are bound by strict data processing agreements and are prohibited from using your information for any purpose other than the specific service they provide to nunstar. We take reasonable steps to ensure that all parties who receive your data maintain appropriate security standards consistent with applicable Philippine data privacy law.
We retain your personal data for as long as your nunstar account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period required by applicable financial regulations, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise your personal information. If you request the deletion of your account and associated data, we will process your request in accordance with our verification procedures and applicable legal requirements. Please note that certain data may need to be retained even after a deletion request if it is required for the resolution of disputes, fraud investigations, or compliance with a legal obligation.
As a registered player based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data subject to applicable legal limitations. You also have the right to object to the processing of your personal data in certain circumstances, and to be informed of any data breach that may affect your information. To exercise any of these rights, you can contact our support team at [email protected] with a clear description of your request and sufficient information to verify your identity. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.
nunstar uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform functionality such as keeping you logged in during your session and remembering your preferences. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain parts of the platform. By continuing to use the nunstar platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
nunstar reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players via their registered email address or through a prominent notice on the platform. The date of the most recent update will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Your continued use of the nunstar platform after any changes to this policy have been communicated constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. If you have any questions about changes to this policy, please contact us at [email protected].
Now that you know how we handle your data, you can register with confidence. nunstar is built for Filipino players — mobile-friendly, PHP payments, and a platform you can trust.